Seeking to honor the Lord Jesus Christ in all our business dealings
 

On my first order I purchased the Cox Handi-Guide manual for the Xerox 1012 /5012/ 5011/ 5014 . It was helpful but as your web site says I find it more or less intended for the experienced technician- which I am not! I'm a guy who's dabbled with radios, TV's and just about anything else that's electrical and mechanical--but never played around with a copier before!

I got my Xerox 5014 for free when I bought a used car in November 2003 but just got around to cleaning it up and troubleshooting it a month ago!  I opened the machine up and tore it down pretty thoroughly!  Couldn't quite figure out how to remove the bottom paper module so I let it alone - Wouldn't you know it- that part of the machine would not feed paper! I wasn't brave enough to try and separate the two parts of the clamshell . At this time the "Handi-Guide" manual came in and it mentioned that you had to remove three screws which were buried quite well! Things go a lot easier when you aren't flying blind . The manual did prove to be handy.

On my second order I ordered Intravia's manual covering the 5014 and "The Copier Manual" The Copier Manual has been the best investment I made so far! It really is great for a novice like me! The author explains copier theory in plain language that's easy to understand and the diagrams, pictures and component diagnostics have me reading this book everyday - kind of like a good novel or magazine!

-- Jim, in Leechburg, PA

(928) 239-4041

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All product names listed are registered trademarks of their respective holders.  The brand names of machines listed are intended only to show the compatibility of the product with these machines.   Character Computing and the compatible and remanufactured products it sells are not affiliated with the manufacturer of any of these machines.